Who uses Meneja
Meneja supports four roles, each with a different scope of access:| Role | What they do |
|---|---|
| super | Manages all tenants across the platform. Creates and configures new tenants, assigns plans, and has full visibility into every tenant’s data. |
| admin | Operates within a single tenant. Manages vendors, products, orders, affiliates, rewards, and loans for their marketplace. |
| sub_admin | Has delegated access within a tenant. Can carry out day-to-day operations based on the permissions assigned by the admin. |
| support | Handles customer-facing issues. Has read access to orders and users, and can access the external support ticket system. |
The dashboard you see after signing in adapts to your role. A super admin sees a platform-wide view; an admin sees their tenant’s operations; a sub_admin or support user sees only the sections their permissions allow.
What Meneja manages
Tenants
Create and configure tenants, set their domain, currency, country, and languages, and control which modules are active.
Vendors
Onboard vendors, manage their verification documents, and monitor their store performance.
Products & categories
Review and approve product listings, manage the category hierarchy, and handle bulk uploads.
Orders
Track order status, manage deliveries and delivery partners, process refunds, and view transactions.
Affiliates (Mawinga)
Run an affiliate program, track referrals, and manage affiliate accounts. Requires the affiliates module.
Rewards & referrals
Configure and manage a rewards and referrals program for buyers. Requires the rewards_referals module.
Vendor loans
Manage loan providers, loan products, and vendor loan requests. Requires the vendor_loans module.
Administration
Manage dashboard users and roles, configure tenant branding, and handle billing.
Key capabilities
- Role-based access control — Every user’s view and available actions are determined by their role and the permissions assigned to it.
- Multi-tenant isolation — Super admins can switch between tenants using the tenant switcher in the sidebar. Each tenant’s data is kept separate.
- Module-based feature flags — Features like payments, delivery, affiliates, rewards, and vendor loans can be enabled or disabled per tenant from the tenant settings.
- Multi-language support — The dashboard interface supports English and Swahili. Tenant-level language configuration controls which languages are available to buyers on the storefront.
- Dark mode — Toggle between light and dark themes using the theme switcher on the sign-in page or within the dashboard.
How to get started
Sign in and explore
Follow the quickstart to sign in and take your first steps in the dashboard.
Configure your workspace
Set up your tenant’s domain, currency, modules, and support contact details.