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Every product submitted by a vendor goes through an admin review before it can appear on the storefront. Meneja tracks this review through the verification_status field, which is separate from the product’s lifecycle status. As an admin, you decide whether a product meets your marketplace standards — you can approve it, reject it with a reason, or suspend it after it has already been approved. The review actions are available directly from the product table without navigating away from the list.

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Verification status values

The verification_status field on a product can be one of four values:
ValueMeaning
pendingThe vendor has submitted the product for review; no admin action taken yet
approvedAn admin has reviewed and approved the product
rejectedAn admin has rejected the product, with a rejection_reason recorded
suspendedA previously approved product has been suspended
Only products with verification_status: "pending" show Approve and Reject actions in the table. Products with verification_status: "approved" show Publish/Unpublish and Suspend actions instead.

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The review workflow

1

Vendor submits a product

A vendor creates a product through their portal. The product is saved with verification_status: "pending", indicating it is waiting for admin review. It does not appear on the storefront at this stage.
2

Admin reviews the product

In the Products list, filter by verification_status: pending to see all products awaiting review. Click a product row to open its detail view and inspect the name, description, images, pricing, variants, and category assignments.
3

Admin approves or rejects

Open the row actions menu (the ⋯ icon) on a pending product and choose one of the following:
  • Approve — sets verification_status to "approved" and marks is_active to true, making the product eligible to appear on the storefront.
  • Reject — opens the rejection dialog where you select a reason. Sets verification_status to "rejected" and records the reason in rejection_reason.
4

Vendor is notified of the outcome

The rejection_reason is visible to the vendor so they understand why their product was not approved. A rejected product can be re-submitted after the vendor addresses the issues, at which point it returns to pending for another review cycle.

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Approving a product

To approve a pending product:
  1. Locate the product in the Products table. Use the verification_status: pending filter to narrow the list.
  2. Open the row actions menu and select Approve.
  3. The product’s verification_status changes to "approved" and is_active is set to true.
Once approved, the product becomes eligible for storefront display. You can then toggle its published state using the Publish or Unpublish actions in the row menu.

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Rejecting a product

When a product does not meet your marketplace standards, you can reject it:
  1. Open the row actions menu for a pending product and select Reject.
  2. In the rejection dialog, select one of the predefined reasons:
    • Product quality issues
    • Inadequate product information
    • Pricing issues
    • Policy violation
    • Other (requires a custom reason in the text field)
  3. Confirm the rejection.
The product’s verification_status is set to "rejected" and the selected reason is stored in rejection_reason.
The rejection reason is visible to the vendor. Choose a reason that is accurate and specific enough for the vendor to understand what needs to be corrected before resubmitting.

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Suspending an approved product

If an already-approved product later violates marketplace policies or needs to be taken down, you can suspend it without permanently rejecting it:
  1. Find the approved product in the table.
  2. Open the row actions menu and select Suspend.
  3. In the dialog, select a reason and confirm.
The product’s verification_status changes to "suspended". Suspending uses the same reason-selection dialog as rejection, and the reason is also visible to the vendor.

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Re-approving a rejected product

A rejected product can be approved again directly from the table — for example, after the vendor has updated it and the product has been re-submitted. Locate the product filtered by verification_status: rejected and select Approve from the row actions menu.

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Status badges in the product table

The product table displays two separate badge columns:
ColumnWhat it shows
Approval StatusThe verification_status value: Pending, Approved, Rejected, or Suspended
StatusWhether the product is published (is_active: true) or in draft (is_active: false)
Only products:update permission holders can approve, reject, suspend, or toggle the published state of a product. If you do not see these actions in the row menu, contact your administrator to verify your role permissions.